About us

Brooks & Hayes is an online fashion brand serving customers across the United Kingdom. We started with a simple idea: everyday clothing should feel refined without being complicated. Instead of following short-lived trends, we focus on modern essentials that stay wearable season after season.

Every collection is selected and put together by our own team, working directly with established manufacturing partners. We choose fabrics, fits and finishes that hold up in daily wear, and we keep our range focused rather than large, so each piece earns its place.

Our Mission

Our mission is to make timeless, versatile clothing easy to buy and easy to trust. We do that by keeping our range focused on well-made essentials, describing every product honestly, and giving UK customers a straightforward shopping experience from checkout to delivery.

Our Vision

Our vision is to become a fashion brand that UK customers return to because they know what to expect. Not seasonal hype, but clothing that fits into real life, backed by service that answers quickly and resolves problems properly.

Shopping with us in the United Kingdom

We ship to addresses throughout the United Kingdom, including England, Scotland, Wales and Northern Ireland. All prices on our website are shown in GBP. Delivery times, shipping costs and return conditions are set out in full on our Shipping Policy and Refund Policy pages, so you know what to expect before you order.

Our Commitment to You

We want every order to feel like a confident choice. That means honest product descriptions, transparent pricing with no hidden costs at checkout, and secure payment processing. If a product does not fit or is not what you expected, you can return it under the conditions described in our Refund Policy.

Our customer service team is available for questions about your order, sizing, delivery or returns, both before and after your purchase. You can reach us at info@brooks-hayes.co and we aim to reply within 24 hours on business days.

Company Details

Brooks & Hayes is a brand operated by Greatgoodie LLC. Orders placed on brooks-hayes.co are processed and fulfilled by Greatgoodie LLC, which appears as the merchant on your payment statement. Our full company and contact details are listed on our Contact page.